Easter Opening Hours & Dispatch Information

Our website will be up and running as usual over the bank holiday, so you can still place your orders anytime. We’ll process and dispatch them in line with our usual opening hours—and as always, we’ll do our best to get your order to you as quickly as possible.

Our customer service team will be unavailable from Friday 18th April to Monday 21st April 2025.

We will resume normal service on Tuesday 22nd April. If you need to get in touch during the bank holiday, please email us on support@bullionbypost.co.uk, and we will reach out to you on our return. If you call us on 0121 634 8060 you will also be able to leave a message with our answering service.

Our office will also be closed during the bank holiday weekend, and customers will be unable to visit us for buying or selling in person.


Dispatch and Bank Holiday Delivery Dates
Please note there will be no order dispatches from Friday 18th April to Monday 21st April 2025. The last dispatch date before the bank holiday is Thursday 17th April.

• Orders over £800 are eligible for free insured Royal Mail Special Delivery, which is expected to arrive by 1pm the next working day after dispatch. (Orders dispatched on Thursday 17th April are due to arrive on Saturday 19th April.)

• Orders from £40 to £799.99 are sent via Royal Mail Tracked 24 which typically arrives the next working day after dispatch. However, as this is not a guaranteed service, parcels dispatched on Thursday 17th April may not arrive on Saturday 19th April. You may upgrade your order to Special Delivery in the checkout for £7.50.

• Orders less than £40 are sent via Royal Mail 1st Class, and will typically arrive 1 - 5 working days after the day of dispatch.

To ensure your parcel arrives before the bank holiday weekend, we recommend placing your order as early as possible.

Please remember that orders must be fully completed, paid for, and in stock to meet the dispatch dates outlined above. Any orders placed after the cut off, or those requiring ID verification, may not be dispatched until after the bank holiday. During periods of high demand, please refer to the banner at the top of our website for up-to-date dispatch times.