0121 634 8060 7am-10pm, 7 days a week Free Insured Next Day Delivery

Payment Options

Here at BullionByPost, we offer a wide range of payment options for your convenience. Place your order online and pay for your bullion using 1 of our 4 payment methods as follows:

1. Debit Card or Credit Card

Pay online instantly with a card up to the value of £5,000 for Credit Cards and £30,000 for Debit Cards. We accept payment by Visa Debit, Visa Electron, Maestro and MasterCard Debit as well as all Visa and MasterCard Credit Cards.

There is no charge for using your Debit or Credit Cards. More information about bank cards.

2. Bank Transfer

Pay by Internet or telephone bank transfer. Once you confirm your order, you will receive a confirmation email with your order number and our payment details so you can complete the transaction.

Pay immediately by bank transfer quoting your order number. If you do not make payment by the end of the next working day, your order may be cancelled. If we receive your funds by 3pm then your order will be dispatched the same day.

Customers can also choose the 'Instant Bank Payment' option for a a simple and secure way to make payments online. Customers whose banks support this payment method will be able to authorise bank transfer payments to us via their
existing banking app without needing to type in our bank details.

3. Personal Cheque

Pay by personal cheque. Cheques must be made payable to Jewellery Quarter Bullion Limited and sent by the end of the next working day to Floor 16, Centre City Tower, 7 Hill Street, Birmingham, B5 4UA. We must wait 4 working days from us receiving the cheque for your funds to clear fully before dispatching your order.

Please be sure to place your order online or over the phone with our customer support staff first before sending us a cheque payment.

Please note: Orders that qualify for Next Day Delivery will be sent out using this service once your cheque has cleared.


4. Apple Pay

Apple Pay Logo Pay for your order via the Apple Pay system. Customers placing their orders on a supported Apple device (iPhone, iPad,
Mac etc) can now select the Apple Pay option at checkout. Payments via Apple Pay will be limited to a maximum of £5,000.


Frequently Asked Questions

BullionByPost is no longer accepting cash payments at our trade counter.

Tightening regulations in compliance with HM Revenues & Customs anti-money-laundering guidelines, as well as a cultural decline in the amount of customers spending physical cash, has led us to this decision. We apologise for any inconvenience.

We accept online payments with credit cards up to £5,000 and debit cards up to the value of £30,000. Please note this limit may change but notice will be given to customers. Payments cannot be split across multiple cards.

Alternatively, many customers find the easiest way to pay us is by bank transfer, either in branch or using online banking, but we also accept personal cheques. Cheques require 4 working days to clear prior to dispatch. We do not accept cash payments.

Click here for more information about paying with a card or alternatively review our full range of payment options.

ID will be requested if we cannot verify your address via 192 or GBG. Once provided, our Compliance Team will assess the documents and, if approved, we will proceed with your order.

Our Compliance Team may also ask for one or more forms of ID for large orders, or if you have a high cumulative order value. We are required to keep identification to comply with HM Revenue and Customs regulations. The standard documents we ask for scans or photographs of are as follows:

  • Photographic ID (passport or driving license)
  • Proof of Address within the last three months (utility bills, bank statement etc)
  • Copy of the Card (Name, expiry date, last four digits of the long 16-digit card number)

For orders made using company/business funds, we will require additional documents such as a VAT certificate, Certificate of Incorporation, and a business bank statement.

Please note: ID may also be required for refunds. For more information call 0121 634 8060.

As of the 1st January 2000, investment gold is NOT subject to VAT throughout the UK and the EU. Silver bullion products are subject to VAT at the current standard rate (20%). At BullionByPost we are eligible to sell second-hand Silver Bullion without VAT through the HMRC Margin Scheme. Please call our customer services number on 0121 634 8060 to check availability as stock is limited.

Please note special rates may apply for customers from the Channel Islands. View the https://www.customs.gst.gov.je/ website for more information.

3D authentication / 3D secure is managed by Visa (Verified by Visa) and Mastercard (Mastercard Securecode) themselves. It is a worldwide security program that many banks and building societies opt into. Given the nature of our products, we have to ensure the highest level of security available and therefore can only accept card payments that go through this additional security process.

For further info, please see https://www.visaeurope.com/en/cardholders/verified_by_visa.aspx (Visa) and https://www.mastercard.co.uk/securecode.html (Mastercard).

If you look at the ‘from’ price, this shows the lowest available price depending on the quantity you are purchasing. In order to see the various prices listed by quantity, please click on the item itself to take you to the next screen.

The global spot price for gold is based on inter-bank transfers of large numbers of London Good Delivery Bars which are 12.5 kilograms each. This price is only available to large banks and does not include any brokerage fees, transportation, storage or insurance.

Smaller bars are always sold at a premium to the London spot price to reflect the additional costs of producing and testing smaller bars. Our premiums are extremely competitive and are lowest on our larger bars.



Can't find what you're looking for?
Email Us

support@bullionbypost.co.uk

Send us an email and we will get back to you as soon as possible.

Telephone

0121 634 8060

Monday - Sunday, 7am - 10pm

Customer Services available 9am - 6pm weekdays. Answering service available outside these times and at weekends.

Contact Us

For any assistance, please feel free to contact our customer support team by using one of the methods listed below.

More contact options
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