0121 634 8060 7am-10pm, 7 days a week Free Insured Next Day Delivery

Delivery Options


At BullionByPost we dispatch our customer orders with Royal Mail. We deliver all over the UK, as well as shipping to the Channel Islands of Jersey and Guernsey. Listed below are the delivery options at this time.


Our cut-off for dispatch with Royal Mail is 15:00. In order to qualify for same-day dispatch the order will need to be fully processed and approved by this time at the very latest. Any ID validation requirements may delay the dispatch of your parcel, and we advise ordering as early as possible if you require same-day dispatch.

Please note, we dispatch orders Monday to Friday only, orders placed after 15:00 on a Friday will not be dispatched until the following Monday at the earliest. Automated emails confirming the dispatch of your order(s) are typically sent at 19:00, Monday - Friday. For further information about delivery options, please call 0121 634 8060 to speak to our customer services team, or email them at support@bullionbypost.co.uk.


Delivery Options & Estimated Delivery Times

Please note that any timeframes given below are estimates only. Tracking will be provided for orders over £150 in value, which will provide an estimated day of delivery. All deliveries are fully insured whilst in transit.

Delivery option Courier Value limit Estimated timeframe Cost
Royal Mail First Class Royal Mail £0 - £34.99 Up to 7 working days Free
Royal Mail Signed For 1st Class Royal Mail £35 - £149.99 Typically 1 - 3 working days Free
Tracked & Signed 24hrs Royal Mail £150 - £999.99 Next day (non guaranteed) Free
Next Day Special Delivery (Upgrade) Royal Mail £0 - £999.99 Guaranteed next day by 13:00 £7.50
Next Day Special Delivery Royal Mail £1,000 - £50,000 Guaranteed next day by 13:00 Free

Please note that any Next Day deliveries refers to the delivery speed, and will be subject to any dispatch delays communicated on the site. Orders placed on a Friday that qualify for Next (Working) Day Delivery may be received on either Saturday or Monday, depending on your local postal service.

For customers based in areas such as the Scottish Highlands, the Outer Hebrides, and other rural or remote areas, it may take longer to receive your order due to transport logistics.



What if I'm not home to take delivery of my package?

Royal Mail: Deliveries by your local postal worker will typically be attempted by 1pm, though some local services can run until 9pm. Please note that 9am Guaranteed Delivery is not currently available.

We issue a tracking number to all customers receiving Next Day Delivery when Royal Mail collect from us of an evening. This will allow you to see where your package is at any given time. The dispatch and tracking email will be sent automatically at approximately 19:00 each evening.

In the event nobody is home to accept your delivery, a red card/slip will be left to indicate attempted delivery, or this will be communicated via your tracking page. The parcel will then be taken back to your nearest Sorting Office to await collection or re-delivery.


Related Information:

Payment Options | Accepted Debit & Credit Cards | How to Buy | Guide to Buying Gold | Buy Gold Online

Frequently Asked Questions

All our prices include FREE delivery. We use fully insured next-day delivery for all orders over £150.00. Orders smaller than £150.00 may take longer to arrive. Please see our delivery options for further information on time estimates.

If cleared funds are received by 3pm, most orders are dispatched the same day, subject to any security checks required. Please note orders below £150 may take up to 3-4 working days.

All our packages are sent fully insured and require a proof of delivery upon receipt in the form of a photo, signature or GPS coordinates.

When your items are dispatched, you will be sent an online tracking number. We have a "goods in carriage" insurance policy underwritten at Lloyds of London which covers each package for up to £50,000. Please note that packages are insured until delivered at the delivery address, and we can accept no liability for items once delivered at work addresses or houses of multiple occupancy.

At BullionByPost we have worked hard to expand our reach and are pleased to announce that you can now register and purchase from a range of countries outside of the UK*.

Customers in the Republic of Ireland can visit https://www.bullionbypost.ie/

Customers in France can visit https://www.bullionbypost.fr/

Customers in the EU can visit https://www.bullionbypost.eu/. Please note that not all European countries are currently eligible for delivery. Click here to view delivery options for Europe.

Customers in the USA can visit https://www.bullionbypost.com/

(*Delivery within the UK includes the Isle of Man and the Channel Islands.)

Our company guidelines state that we should, wherever possible deliver to the address where the source of payment is registered.

Customers who would like to request delivery to another address can call our customer service team on 0121 634 8060 prior to placing an order and we will be happy to discuss other available options.

A card will be left by the courier so that you can rearrange delivery for another day or collect from your local sorting office/depot taking ID with you. Your parcel will remain fully insured up until it is delivered.

You will receive an email around 19:00, following dispatch of your order which will include a tracking number where appropriate.

Orders under £150 are sent out on a 1-3 working day expected service, but cannot be tracked. Deliveries will come by 1pm latest each day, but customers are advised to wait an additional 2-3 days before contacting us due to potential delays in their local postal service.

If we receive your funds before 3pm and the items ordered are showing in stock, we will usually dispatch the same day. Please note however that any ID validation requests, or periods of high demand may result in delayed dispatch.

Yes, we do. We have many customers based in the Channel Islands though we do always recommend calling us if you are placing a first-time order, so we can explain any potential VAT issues or any specifics regarding postage.

Please note: It is your responsibility to pay any tax, duties or other charges due.

Why am I being charged GST?

Goods and Services Tax (GST) is a tax on sales of goods and services in Jersey. GST is charged at 5% on most goods and services including Bullion and Coins. As an importer of goods into Jersey we are legally required to charge GST on our products.

Why are you charging GST on items below the de minimis amount?

As a large retailer we must charge GST on all sales, not just those above the current minimis limit of £60.

If I am a GST registered trader, can I reclaim the GST paid?

Yes, you can reclaim the GST paid importing the goods into Jersey. Further information is available here: https://www.customs.gst.gov.je/

All our packages are sent fully insured and require a proof of delivery upon receipt in the form of a photo, signature or GPS coordinates. When your items are dispatched, you will be sent an online tracking number. We have a "goods in carriage" insurance policy underwritten at Lloyds of London which covers each package for up to £50,000. Please note that packages are insured until delivered at the delivery address, and we can accept no liability for items once delivered at work addresses or houses of multiple occupancy.

Tracking will be provided for orders over £150 in value, which will provide an estimated day of delivery, and will be included in your dispatch email.

Can't find what you're looking for?
Email Us

support@bullionbypost.co.uk

Send us an email and we will get back to you as soon as possible.

Telephone

0121 634 8060

Monday - Sunday, 7am - 10pm

Customer Services available 9am - 6pm weekdays. Answering service available outside these times and at weekends.

Contact Us

For any assistance, please feel free to contact our customer support team by using one of the methods listed below.

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