- How to Buy?
- Payment Options
- Delivery Options
- Gold Storage
- Storage at Brink's
- Gold Investment Guide
- Why buy gold?
- Is gold a good investment?
- Why physical gold?
- Best time to buy gold?
- Gold bars vs coins?
- Gold vs Silver
- Gold - Silver Ratio explained
- VAT on bullion
- CGT on bullion
- Legal tender coins
- Top 5 Gold Investments
- Top 5 Silver Investments
- Gold vs ISAs
- Gold vs Buy-to-Let
- Gold vs FTSE 100
- Gold vs Bitcoin
- Where to buy gold?
- Why buy from us?
- Where to sell gold?
- Coin Shops
- Gold Price Forecasts
- Top 10 Gold Producers
- Top 10 Gold Reserves
- Gold Britannia vs Sovereign
- Britannia coin designs
- Sovereign coin designs
- Sovereign Mintages
- Sovereign mint marks
- British coin specs
- What is a proof coin?
- Royal Mint bullion
- The Queen's Beasts
- Royal Mint lunar coins
- Bullion Refiners
- British coin mints
- Krugerrands
- Gold Tola - India & Pakistan
- Countdown to Brexit
- The Fine Jewellery Company
- Bullion Index
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Delivery Options
Please note - due to exceptional demand all new orders will be dispatched within 3 to 5 working days.
Our customer service team is available to assist you between 8:30am to 5:45pm, Monday to Friday on 0121 634 8060 or via email at [email protected]. The team are working extremely hard to respond to all customer enquiries as quickly and efficiently as possible. If you are unable to speak with an advisor, please leave a message with our answer service team and we will phone you back as soon as possible.
At BullionByPost we dispatch our customer orders with the Royal Mail or the UPS courier service. We deliver all over the UK, as well as shipping to the Channel Islands of Jersey and Guernsey. Listed below are the delivery options at this time.
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Automated emails confirming the dispatch of your order(s) are typically sent between 6pm and 7pm. For further information about delivery options, please call 0121 634 8060 to speak to our customer services team, or email them at [email protected]
Delivery Options & Estimated Delivery Times
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Please select your delivery country below to determine estimated delivery times and any additional information.
| Delivery option | Courier | Value limit | Weight limit | Estimated timeframe | Cost |
|---|---|---|---|---|---|
| Standard First Class (Under £35) | Royal Mail | £35 | N/A | Up to 7 working days | Free |
| Signed For - First Class (Orders under £150) | Royal Mail | £150 | 1.8 KG | Typically 1-3 working days | Free |
| Next Day Special Delivery | Royal Mail | £50,000 | 1.8 KG | Next day by 9pm | Free |
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Please note: Orders placed on a Friday that qualify for Next (Working) Day Delivery may be received on either Saturday or Monday, depending on your local postal service. For customers based in areas such as the Scottish Highlands, the Outer Hebrides, and other rural or remote areas, it may take longer to receive your order due to transport logistics.
UPS
Orders heavier than 1.8 KG will be sent via the UPS courier service. Typically this service is used for ordering large quantities of silver that surpass the weight limit for dispatches with the Royal Mail but not the value limit of our insurance.
For orders above the 1.8 KG limit we need to have received your funds by 1pm in order to guarantee next day delivery. Please note that UPS will deliver any time between 8am and 8pm.
What if I'm not home to sign for my package?
Royal Mail: Deliveries by your local postal worker will be attempted by 9pm, unless you have specified a 9am guaranteed delivery. We issue a tracking number to all customers receiving Next Day Delivery when the Royal Mail collect from us of an evening. This will allow you to see where your package is at any given time.
In the event nobody is home to sign for your delivery, a red card/slip will be left to indicate attempted delivery. The parcel will then be taken back to your nearest Sorting Office to await collection or re-delivery.
Courier: Deliveries by courier services such as UPS take place between 8am and 8pm weekdays. Orders are trackable, but the courier services cannot provide more accurate delivery details. If the courier is unable to hand the goods over to you they will try a further two times (consecutive days) before returning your order to us.
All parcels will remain fully insured until signed for.
Related Information:
Payment Options | Accepted Debit & Credit Cards | How to Buy | Guide to Buying Gold | Buy Gold Online