Delivery Options
1. Saturday Guarantee Upgrade
The Saturday Guarantee Upgrade is available for customers who require Saturday delivery on orders where the total weight of items is 9kg or less. This delivery option costs £10 including VAT and is fully insured. Orders will be dispatched as long as cleared funds are received by 2pm on Friday. All funds received after 2pm may be delivered the following Saturday. All parcels will need to be signed for on delivery.
2. Insured Next Day Upgrade –
Orders under £250 only
The Insured Next Day Upgrade is available for customers who require next day delivery on orders below £250. This delivery option costs £8 including VAT and is fully insured. Orders will be dispatched the same day for next day delivery as long as cleared funds are received by
2pm
. All funds received after
2pm
may be dispatched the following day. All parcels will need to be signed for on delivery.
3. Free Insured –
Orders under £250 only
The Free Insured delivery option is available on orders under £250. This free delivery option is fully insured. Orders will be dispatched within 3 working days after we receive cleared funds and usually arrive within 1 -3 working days. Please note this may occasionally take longer. All parcels will need to be signed for on delivery.
Orders will be dispatched the same day as long as cleared funds are received by 2pm . All funds received after 2pm may be dispatched the following day. All parcels will need to be signed for on delivery.
4. Free Insured Next Day
–
Orders over £250 only
The Free Insured Next Day delivery option is available on orders of any size and value over £250. This free delivery option is fully insured up to the value of £50,000 per parcel. Orders in excess of £50,000 will be dispatched in separate, fully insured parcels. Orders will be sent out on the same day as long as funds are received by 2pm . Please note your second parcel will not be dispatched until you have taken full receipt of the first. The same rule will apply for orders which require more than two parcels.
As per usual, all our parcels will be sent fully insured and dispatched in discreet, unbranded packaging.
Please note we only deliver to the UK and Northern Ireland with all our parcels requiring a signature upon delivery. We despatch items on weekdays (Monday-Friday) only.
In addition to our popular Free Insured and Free Insured Next Day delivery options, we offer customers the opportunity to upgrade delivery for those who would prefer a Saturday Guaranteed delivery , a 9am Next Day delivery or even a Saturday 9am Guaranteed delivery . Please see below information on each of our 6 available delivery methods:
5. 9am Insured Next Day Upgrade
The 9am Insured Next Day Upgrade is available on orders of any value. This delivery option costs £20 including VAT and is fully insured up to the value of £50,000 per parcel. Orders in excess of £50,000 will be dispatched in separate insured parcels. Please note your next parcel will only be dispatched following the full receipt of the first parcel.
Orders will be dispatched the same day for next day guaranteed 9am delivery as long as cleared funds are received by 2pm . All funds received after 2pm may be dispatched the following day for 9am next day delivery. All parcels will need to be signed for on delivery. Please note this service is only available to customers ordering 1.8 kilos of metal or less.
6. 9am Saturday Guaranteed Upgrade
The 9am Saturday Guaranteed Upgrade is for customers who require delivery by 9am on the Saturday and is available on all orders of any value. The delivery option costs £25 including VAT and is fully insured up to £50,000 per parcel. Orders in excess of £50,000 will be dispatched in separate parcels. Please note your next parcel will only be dispatched following the full receipt of the first parcel.
To guarantee 9am delivery on the Saturday , orders must be placed and funds received no later than 2pm on the Friday or your parcel will not be delivered until the following Saturday. All parcels will need to be signed for on delivery. Please note this service is only available to customers ordering 1.8 kilos of metal or less.
7. Silver & Accessory orders weighing over 1.8 Kilos
All silver orders and orders containing accessories weighing over 1.8 kilograms will be sent fully insured via the UPS next day delivery service. Your order will be dispatched the same day for next day delivery as long as cleared funds are received by 2pm . All funds received after 2pm may be dispatched the following day. All parcels will need to be signed for on delivery.
We can also arrange to ship your item(s) at a more convenient time in the future; however we do require contact immediately after purchase to arrange this.
If you require any further information regarding delivery options, please do not hesitate to contact our Support Team on [email protected] or call us on 0121 634 8060.
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